Shipping policy


Our shipping policy applies Australia Wide. Some states have certain restrictions on our product types and we have applied these to the products to the best of our knowledge. 

 

STATE SHIPPING LAWS ON BLASTERS

Please research and follow the advice of your states regulations on Gel Blasters before making a purchase. Unfortunately, we are not liable for any seized/confiscated goods or damages in transport as a result of not heeding these laws.

 

WESTERN AUSTRALIA SHIPPING POLICY

Gel Blasters are classified as a 'prohibited weapon' by the Honorable Paul Papalia on the 3/7/2021. We are unable to ship Gel Blasters to Western Australia at this point in time. We apologize for the inconvenience. All non-gel blaster products will be available for sale as per the rest of our shipping policy.

 

SOUTH AUSTRALIA SHIPPING POLICY

Gel Blasters are regarded as a Category A paintball firearm. A system is being developed as per SAPOL's requirements that will allow us to sell Gel Blasters to South Australia regulations. Other products (Accessories, Clothing etc.) are available to ship to South Australia with no changes to the remaining policy. If you hold a license capable of holding a Category A paintball firearm, please contact sales@stingopstactical.com.au and arrangements for custom orders can be made..

 

INTERNATIONAL SHIPPING

We do not ship internationally at this stage. We apologize to our international customers and hope to deliver a solution to you soon.

 

STANDARD SHIPPING

Please allow 1-3 business days for handling time and processing of orders. During peak season and sales, we ask for some additional processing time as we catch up with our orders. We reserve the right to exceed these conditions under certain circumstances.

Standard Shipping Times from Brisbane to;

  • Western Australia: 5-6 business Days
  • South Australia: 5-6 Business Days
  • New South Wales: 4 Business Days
  • Brisbane: 2 Business Days
  • Northern Territory: 5-6 Business Days

 

PRIORITY SHIPPING

Express Shipping Times from Brisbane to; 

  • Australia wide: 2 business Days

 

TRACKING

Tracking information should be sent within 24-48 hours of the parcel being processed through our system. If you require more tracking information, please contact us at sales@stingopstactical.com.au with your order number and details and we will be happy to help.

 

CHANGES TO SHIPPING

Please ensure your shipping information including your delivery address is correct before checkout. We are unable to change delivery address once the order has been processed and sent via Australia Post or our Courier service.

 

SHIPPING LIABILITY

Once an order has been dispatched, it is in the hands of Australia Post and we will not be held responsible for any items that go missing. If you require help with locating a missing order, please use Australia's Post missing item page here.